Returns & Exchanges
We stand behind the durability of our gear and offer a 30-day return policy for all items in original, unworn condition with tags attached. If your CAT® Workwear doesn't meet your expectations, we make the return process as ruggedly simple as our apparel.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Once submitted, download and print the prepaid shipping label provided via email and securely package your gear in its original box.
Ship the Package
Drop off your return at any authorized carrier location; please ensure the package is scanned to initiate the tracking process for your refund.
Receive Your Refund
After our warehouse team inspects the returned items, we will issue a full refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing